What does it mean to communicate successfully as a manager and leader? Are you are able to convince your employees instead of merely persuading them? As a manager you are required to lead discussions to a desired result, even in difficult situations.
The way in which you communicate with your employees – as well as with your colleagues and superiors – has a fundamental influence on your relationship with those around you, and is consequently a critical success factor in your career.
What does the coaching focus on?
This coaching helps you reflect on situations where you need to discuss sensitive issues. It is also about discovering principles and methods that will help you find the right balance between focusing objectively on results and your emotional reactions to the behavior of your discussion partner. What do you require to be able to communicate consistently in a way that shows appreciation and respect towards those people around you?
An appropriate simulation can be very helpful for improving your communication in preparation for difficult talks and discussions. Video recordings lend themselves particularly well to analyzing and, if necessary, adjusting to non-verbal communication.
How should you prepare, structure and set up a critical talk or discussion? How do you feel about your ability to listen correctly?
Optimize your potential to remain fair and appreciative, even in critical or confrontational discussion situations!